Privacy Policy

Introduction

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or contact our team. By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely by payment providers)

Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited and browsing behavior

This helps us improve your shopping experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate about purchases or inquiries

• Provide customer support

• Improve our website and services

• Send promotions or updates (only if you opt in)

• Prevent fraud and maintain security

Payments

All payments are handled through secure third-party payment providers. We do not store your full payment card or mobile money details on our servers.

Cookies

Our website uses cookies to:

• Remember your preferences

• Improve site performance

• Analyze traffic and usage

You can disable cookies in your browser settings, though some features may not work properly.

Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share information only with trusted partners who help us operate our business, such as:

• Delivery services

• Payment processors

• Website hosting providers

These partners are required to keep your data secure.

Data Security

We take reasonable steps to protect your information using secure systems and encryption. However, no online transmission is 100% secure, and we encourage safe browsing practices.

Your Rights

You may:

• Request access to your personal data

• Ask us to update or correct your information

• Request deletion of your data

• Opt out of marketing emails at any time

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date